Privacy Policy

Last updated 8th June 2021

Who we are

This privacy policy explains how Advance Water Training uses the personal data we collect from you when you use our website www.advancewatertraining.com

What information do we collect?

Our Company collects the following data:

  • Name, e-mail address, company, telephone number and address of the course participant for identification purposes and to supply certificates and joining instructions.

  • Learners health history and date of birth as required for EUSR registrations.

  • Photographs of learner for processing of EUSR National Water Hygiene cards.

  • Payment Method (typically credit card or debit card) details and billing address

How do we collect your data?

You provide us with most of the data we collect. We collect and process data when you:

  • Place an order for any of our courses.

  • Complete a Health Screening Questionnaire for EUSR registration.

  • Complete an Attendance Register on the day of the course.

  • Complete a feedback form after any of our courses.

  • Use or view our website via your browser’s cookies.

  • Process your payment via our payment service provider.

How we use your information?

We collect your data to enable us to:

  • Fulfill and manage your orders.

  • Deliver services to the user.

  • Respond to user enquiries.

We will not disclose any of your personal data, other than to affiliated companies and data processors (including payment service providers) under contract with us.

To enable us to provide our service, we share data with the following types of organisation:

  • Information technology companies

  • Payment processing companies

  • Independent Skills Platforms (EUSR)

How do we store your information?

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. We are committed to doing all we can to keep your data secure. Although we will do our best to protect your personal information, transmission to and from our website is at your own risk. You should only access the website within a secure environment.

How long do we keep your information?

Advance Water Training will keep your data only for as long as it necessary for the purposes set out in this privacy notice, unless a longer retention period is required by law. Once this time has expired, we will delete your data.

What are your data protection rights?

We would like to make sure you are fully aware of your data protection rights. Every user has the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict processing of your personal information and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to processing of your personal information.

To make such a request, please contact us at:

Email us: contact@advancewatertraining.com

Call us: 07964234529

Children’s privacy protection

Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. It is not our policy to intentionally collect or maintain data about anyone under the age of 13.

Changes to this privacy policy

We keep this privacy policy under constant review. Any updates will be displayed on this web page.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us: contact@advancewatertraining.com

Call us: 07964234529